Norfolk Hotel

OFFICIAL CATEGORY (Ministry of Tourism Classification): 5***** 

Location: In Nairobi, 30 minutes from Jomo Kenyatta airport. 

Description: Opened in 1904 thus occupies a unique place in the history of Nairobi with generations of unfailing luxurious style evident in the old elegant rickshaws, ox-carts and vintage cars standing in the well manicured gardens amongst modern luxurious facilities. 

Number of Rooms: Total of 167 rooms with 35 doubles and 132 twins rooms divided as: 

 Acacia Wing 44 rooms divided into 35 deluxe Suites, 04 Executive Suites each with a lounge;05 double VIP Suites with separate sitting room, an extra bath and dressing room
Karura Wing 26 rooms - 03 Suites (each with 01 twin and 01 double) and 23 standard twins Delamere 44 rooms - 18 standard twins, 10 standard doubles, 08 pairs (16 rooms) ofinter-connecting rooms (15 twins and 01 double)
Kijabe Wing 18 rooms – (06 ordinary rooms and 12 Studio Suites) and 1937 Block (08 ordinary rooms).
Mugumo 27 rooms - 07 split-levelled Duplex Suites (02 doubles, 05 twins), 20 standard rooms (7 doubles and 13 twins).

Room décor: Luxurious modern comfortable rooms with beautiful but dull colours

Room amenities: All rooms have private bathrooms with shower, mini-bar, television and radio and direct dial telephone. 

Special feature: Historical, luxurious and within access to all points of Nairobi. 

Food & Beverage Facilities: Four impressive Restaurants offering first class cuisine and three bars:-

  • The Ibis Grill – Elegant venue, perfect for business lunch or romantic dinner
  •  The Lord Delamere Restaurant – Serves breakfast and buffet meals 
  • The Lord Delamere Terrace and Bar – ideal meeting point, open 0900-2300, serves snacks and light meals 
  • The Lord Delamere Patio 
  • The Poolside bar – snacks and drinks are available 
  • The Hibiscus Coffee Lounge and Bar 
  • Room Service 

General Facilities 

  • 220-240 V Electricity and Back-up Generator 
  • Access for physically disabled and baby Sitting facilities and cots 
  • Bureau De Change 
  • Central Booking Office for Lonrho Hotels Kenya 
  • Bureau De Change and use of Credit Cards 
  • Direct Dial Telephones In Rooms 
  • Hairdressing Salon 
  • Hair-Dryers and adapters available 
  • Hotel Clinic and Hotel Shops 
  • Laundry/Dry Cleaning and shoe cleaning services 
  • Lunch Boxes Available 
  • Safety Deposit Boxes 
  • Comprehensive business centre for secretarial services 
  • Beauty and health Club with a gym 

Recreation Facilities: 

  • National Theatre close-by 
  • Business Centre 
  • Gardens 
  • The Norfolk Health & Fitness Centre 
  • Heated Swimming Pool 
  • Newspapers and Magazine stand
  • Excursions 

Conference Facilities

  • The North and South Ballroom – Capacity 175 theatre style, air-conditioned, 
  • The Tinga Tinga Room – Capacity 65 theatre style, ideal for exhibitions, cocktails and luncheons 
  • The Pioneer Room – capacity 35 theatre style, ideal for small groups, seminars or smaller events 
  • Poolside Patio – ideal for cocktail parties of about 80 and gala dinner of about 100 
  • Full range of assorted audio-visual modern equipment.

Climate: Warm days average 24°C with cooler nights. June - July are colder months average 18°C and March - June have long rains while October - December short rains